Plans, payment, cancelling and refunds

Paid plans are priced per user per month or per year, with two months free on annual billing. Trucks, drivers, customers and loads are not counted. The Pricing page shows the plans and prices. Every new company starts with a free trial of up to 30 days that needs no card.

Payment collection is not switched on yet. Until it is, nothing is charged and the trial is all you will see. When it is on, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes the payment, works out any sales tax or VAT, sends your receipt and handles returns. Tax is shown at checkout before you pay.

A subscription renews automatically each month or year until you cancel. You can cancel at any time from Settings, then Plan & usage. You keep access until the end of the period you paid for.

You can ask for a full refund of your first payment within 30 days, and of a renewal you did not mean to keep within 7 days. Email billing@fleetone.pro or ask Paddle at paddle.net. The Refund Policy has the details.

Need a person? Email support@fleetone.pro.